Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Subscription Plans are non refundable. Please download and try the Bronze Plan which is absolutely FREE before subscribing to a paid plan. Once you subscribe to the paid plan, it will be non refundable for that month. You may however cancel the subscription and the payment will not be charged from next month.
Additional non-returnable items:
- Gift Cards
- Downloadable software products
- Membership Cards.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 7 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time of 5-7 working days before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@BondPOS.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@BondPOS.com and send your item to: BondPOS IT Services Pvt. Ltd., 7/7 Forest Lane, Sainik Farms, Saket, New Delhi – 110062.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: BondPOS IT Services Pvt. Ltd., 7/7 Forest Lane, Sainik Farms, Saket, New Delhi – 110062.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs. 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.